The British Gas Energy Trust is a registered charity, operating since 2004, to help individuals and families in poverty, suffering or other distress who are struggling to pay their gas and/or electricity debts. Applications to the Trust are welcomed from anyone living within England, Scotland or Wales.
The aim of the Trust is to give vulnerable families and individuals a fresh start enabling them to remain debt free going forward. Applicants are strongly advised to seek money/debt advice before applying to the Trust to increase their chance of a successful application.
Services available:
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Grants Available.
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Money and Energy Advice.
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Resources include access to a variety of support options that can help with budget planning and accessing support schemes and benefits.
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Trust-funded organisations across Britain provide a wide range of specialist fuel and debt advice services.
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The Better Off Calculator is a tool to help you better understand your income and outgoings, and to provide access to any support you may be entitled to.
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The British Gas Energy Trust operate two energy debt write-off funds.The Individuals and Families Fund - Open to pre-payment meter customers of British Gas and other energy suppliers.The Energy Support Fund is now closed. All applications submitted prior to 31st March 2026 will be assessed in due course.
Address:
British Gas Energy Trust, PO BOX 42, Peterborough, PE3 8XH
Area serviced:
Nationwide
Telephone:
01733 421 060 (Application Request Line); or call 0808 802 8080
Opening times:
8am-8pm (Advice line 7 days a week )
Who is it for:
Individuals and families
How to apply:
Online application form or calling the above tel numbers