Our aim is to help customers of Thames Water who are in difficult circumstances and who cannot afford to pay for essential household items such as a washing machine, cooker, fridge, freezer, bed, an essential household bill or other costs.
Support available:
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Free help and advice
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Sorting out debt
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Working out your weekly budget
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Grants to local organisations that are able to offer long term support to customers of Thames Water who are in hardship by providing debt and money advice services
Address:
FREEPOST RSAJ-BXEA-LKLT, Sutton Coldfield, B72 1TJ
Area serviced:
Nationwide
Opening times:
9am-5pm Mon - Fri
Who is it for:
Customers of Thames Water who are in difficult circumstances