TfL have a Mobility Aid Recognition scheme to help anybody with a mobility aid who wishes to use our buses. If your mobility aid is suited to bus travel, you will be given a Mobility Aid Recognition scheme card which you can show to the bus driver.
The scheme is aimed at people with mobility scooters but may also be used by people with manual or powered wheelchairs, mobility walkers or shopping trolleys, where these are used as a mobility aid.
Only certain models of mobility scooter can fit on London buses, so you should check first.
Once you have spoken to the Travel Mentoring Service Team, you will be offered the opportunity of an accompanied journey to check the suitability and size of your device.
Thames Clippers offer a similar scheme on the river, and you can find out more on their accessibility on their website.
Opening times:
9.30am-4.30pm Mon-Fri
Who is it for:
Anyone using a mobility aid who wants to travel by bus
How to apply:
contact the Travel Mentoring Service Team who will ask you a few questions to check that your mobility aid is suited to bus travel