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Careline Telecare Camden

Our telecare service is called Careline Telecare.

Telecare is the name we use to describe a range of services that you can use to get help in an emergency at home.

Telecare systems work using your home telephone line. When the special equipment we install is triggered because you need help, the system connects you to an operator, and says who is asking for help.

Often, the telecare system will show what sort of help you need, and make sure you get it. The system may be triggered when you press a special button, or by a telecare sensor.

Careline Telecare’s customers include:

  • older people
  • people with physical disabilities
  • people with mental health problems
  • people having problems with domestic violence or racial harassment
  • people with learning disabilities
  • younger people whose carers need support.
Community Alarm Service / Careline Telecare, Ludham , Lismore Circus, London, NW5 4SE
Umbrella org:
Camden Council
Area serviced:
Borough of Camden
Contact name:
Careline Telecare (do not need a stamp) Freepost RSHH-YRCE-SLTR
020 7974 1491; 020 7974 1492 (24 hours service)
Opening times:
24 hrs a day, 7 days a week, 9am-5pm calls will go to the response team)
Who is it for:
Older people; those with disabilities; victims of hate crimes
On request
Call-out and monitoring service charges
How to apply:
Fill in our online Careline Telecare enquiry form

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Subject Definitions

Disability, according to the World Health Organization, is " umbrella term, covering impairments, activity limitations, and participation restrictions. An impairment is a problem in body function or structure; an activity limitation is a difficulty encountered by an individual in executing a task or action; while a participation restriction is a problem experienced by an individual in involvement in life situations.