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POhWER (Information, Advice, Support & Advocacy Services)

POhWER is a charity and membership organisation. We provide information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion.

POhWER is one of the largest providers of advocacy services in the UK and England's largest provider of NHS Complaints Advocacy.

Services include:

  • Independent Mental Health Advocacy (IMHA)
  • Community Advocacy
  • Independent Mental Capacity Advocacy (IMCA)
  • Secure and Complex Advocacy Services
  • Direct Payments
  • Care Act Advocacy
  • Information, Advice and Advocacy Support Centre (iAASC) - includes referrals, support, general information and advice
PO Box 14043, Birmingham, B6 9BL
0300 456 2370
Opening times:
support centre is open Monday - Friday from 8am-6pm
Who is it for:
People needing Advocacy in relation to Public Sector services including the NHS

Related Information

Related Factsheets

Subject Definitions

Advocacy services offer support to vulnerable older people, people with physical/learning disabilities and/or sensory impairments. These services will support people to: ¦Speak out for themselves ¦Make sure their rights are respected ¦Express what they want ¦Represent their interests ¦Help them get the services they need Their underpinning principles are to promote social inclusion, equality and social justice
Every NHS organisation has a complaints procedure. To find out about it, ask a member of staff, look on the hospital or trust's website, or contact the complaints department for more information. the frist contact is often the PALS service