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Firststop Advice

FirstStop Advice is an independent, impartial and free service offering advice and information to older people, their families and carers about housing and care options for later life.

The service is provided by Elderly Accommodation Counsel (EAC) in partnership with a number of other national and local organisations. We can provide specialist help on any aspect of care, support or housing for elderly people, including financial issues as well as statutory rights and entitlements.

A growing network of affiliated FirstStop Local services bring additional local knowledge, and in many cases can offer face-to-face advice including home visits.


  • Houing Options (HOOP) Tool - self-help tool or call to obtain a paper version
  • The FirstStop Advice Network
  • EAC Data Services
  • EAC FirstStop Consultancy
EAC FirstStop, 3rd Floor, 89 Albert Embankment, London, SE1 7TP
Umbrella org:
Elderly Accommodation Counsel (EAC)
0800 377 7070 Mon 8am–7pm & Tue-Fri 8am–6pm
Disabled access: