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UK Power Network - Power Failure Enquiries

If your power is cut off, we can keep you updated with text messages. These will let you know how our repair works are going, and give you an estimated time that your power will be switched back on.

To register for this service text ‘Power’ followed by your postcode to 80876. For example: Power IP3 6QX

Note that you'll need to register for this service every time you have a power cut.

Other services include:

  • Dealing with power cuts and flickering supply
  • Damage to our equipment
  • Dangerous situation involving electricity
  • Help with general maintenance to our network
  • Permanent disconnection of electricity to enable demolition
  • Bill, meter and account related enquiries
Newington House, 237 Southwark Bridge, London, SE1 6NP
0800 316 3105