Friendship Calls and Good Day Calls
Our 'Call in Time' service comprises 'Friendship Calls' and 'Good Day Calls':
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A Friendship Call is a weekly phone call (lasting normally around 20 minutes) from a trained and supported volunteer.
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A Good Day Call is a short call several times a week, at a time that suits you best, for an initial period of 8 weeks. This can provide a little reassurance when people most need it - for example, if an older person has experienced a recent bereavement or just come out of hospital.
How Call in Time works
Call in Time is primarily for people over the age of 60 who would benefit from the additional support a telephone friendship could provide.
These people could be:
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Living alone
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Living away from their family and friends
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Socially isolated or lonely
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Recently bereaved
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Caring for someone
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Isolated from their immediate community due to physical disability or health problems
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Recently out of hospital or experiencing a significant change to their daily living arrangements
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Assessed as benefiting from the service
Call in Time works with local partners to ensure people can receive the service or services most appropriate to their needs.
Service Duration: Calls are made weekly, typically lasting 20-30 minutes.
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Availability: The service operates Monday to Friday, between 9:00 AM and 5:00 PM.
Referral Process: You can refer someone or sign up for the service online. There may be a wait time of approximately 8-10 weeks for a match after submitting a referral.
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Eligibility: The service is designed for people who want to connect with someone new and enjoy regular conversation.
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For more information, you can visit the Age UK website or contact their support line.
Address:
Freepost Plus, RUAE-AUTL-EUSL, Age UK Call in Time, Linhay House, Linhay Business Park, Ashburton, TQ13 &UP
Opening times:
Mon-Fri 9am-5pm
Waiting times:
8 -10 weeks approximately for a match after submitting a referral
Who is it for:
People 60 plus
How to apply:
People can be referred or they can sign up online