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Age UK Camden

Information and advice service:

  • We can help with one-off queries as well as more complex issues.We have information and advice sessions where a trained Advice Officer will help you with accessing advice on the internet and completing online forms such as housing applications and benefit claims.
  • We run 45 minute appointments where you can see an adviser about a more complex issue.
  • We offer a self-help telephone service and have a room available where you are able to access a telephone, and the Information Team are on hand to help you contact organisations like the Pension Services, gas and electricity companies and banks to sort out queries and problems.
  • If you cannot get into our office or to one of the outreach centres due to health issues, for people that are housebound, we can offer you a home visit appointment.

To find out more or book an appointment, please come into our information desk which is open Monday to Friday 10am to 4pm, or call our Information line (details below). 

Our Services are for Camden Residents age 55, and their carers, friends and family.

We can provide advice on issues such as Benefits & pensions, help with accessing social care, transport, housing issues, debt and money issues, carers support and accessing social activities and services ... and much, much more.  

We run drop-ins and appointments at Tavis House, 1 - 6 Tavistock Square, London WC1H 9NA. Monthly outreach advice sessions also take place at eight centres in and around Camden.

Other services:

  • At Home (a paid for service that offers a full range of tailored care in your home
  • Care Navigation service to support independent living at home
  • Digital Inclusion computer drop in sessions
  • Counselling and psychotherapy
  • Dementia wellbeing and befriending
  • Dementia wellbeing
  • Dementia befriending
  • Direct payment support
  • Good Neighbours befriending scheme
  • Internet shopping service
  • Nail care (if your're over 50 and unable to cut your own toe/finger nails)
  • Opening Doors London (ODL)
  • Resources centres (Henderson Court, Hampstead); and Great Croft (King's Cross)
  • Ageing Better in Camden (partnership of older people and Camden organisations, including Age UK Camden)
  • Run a small grants fund for people in need
  • Charity shop (Leather Lane - Monday to Friday 10am to 4pm)
  • Volunteering opportunites



Tavis House, 1 - 6 Tavistock Square, London, WC1H 9NA
Umbrella org:
Age UK
020 7837 3777 (information line); 020 7239 0400 (office)
Opening times:
Mon-Fri 10am–4pm (information Line); Mon-Fri 9.30am-1pm & 2pm-5pm (office)
Who is it for:
Camden residents aged 50+
Arabic, Bengali, Somali, French, Italian and Spanish.
Disabled access:
59, 68, 91, 168,
Russell Square (tube), King's Cross, Euston (tube/train)

Latest Reviews

21/03/2016 by Corinna

I enjoy attending Age UK Camden’s coffee mornings, they always have interesting speakers and it is a chance to see familiar faces regularly.

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Related Information

Related Factsheets

Subject Definitions

Services providing advice and information relating to all aspects of mental health.
Advocacy services offer support to vulnerable older people, people with physical/learning disabilities and/or sensory impairments. These services will support people to: ¦Speak out for themselves ¦Make sure their rights are respected ¦Express what they want ¦Represent their interests ¦Help them get the services they need Their underpinning principles are to promote social inclusion, equality and social justice
Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice, campaigns, products, training and research.
Befriending services offer supportive, reliable relationships through volunteer befrienders to people with mental health problems who would otherwise be socially isolated.
Someone who looks after another, either as a job or often through family responsibilities
Counselling can be defined as a relatively short-term, interpersonal, theory-based process of helping persons who are fundamentally psychologically healthy resolve developmental and situational issues.
Your GP can refer you for counselling on the NHS.
For some people later in their life the cells in the brain that are related to mental ability become damaged, causing a gradual decrease in the ability to think and remember. When this happens it is referred to as dementia. Dementia is a non-specific illness syndrome (set of signs and symptoms) in which affected areas of cognition may be memory, attention, language, and problem solving.
The Direct Payments scheme is a UK Government initiative in the field of Social Services that gives users money directly to pay for their own care, rather than the traditional route of a Local Government Authority providing care for them.
Special sheltered/Extra care housing is designed with the needs of frailer older people in mind and with varying levels of care/support available on site. People who live in Extra Care housing have their own self contained homes, their own front doors and a legal right to occupy the property. It is therefore very different from a care home where residents only have a licence to occupy a room. Extra care can help older people remain independent for as long as possible by providing additional care and support in addition to that normally available in sheltered housing. Extra Care can be owned, rented, part-owned/part rented or multi-tenure. The majority of properties are rented and are in schemes managed by Registered social landlords.