The Patient Support Service is here to give you a helping hand if you need advice, have concerns about Camden health services or if you have a problem with the NHS and don’t know where to turn.
We can:
-
Listen to your queries and concerns
-
Give you information about local health services provided by GPs, dentists, opticians, pharmacists, community nurses and local clinics in Camden
-
Try to sort out any problems that you may be having, as quickly as possible, before they become more serious
-
Direct you to other sources of help
-
Ensure that your comments, concerns and complaints help to improve the Trust's services
-
Assist you to obtain a response to services and feeback your compliments
-
Talk to carers and family members as well as patients about problems.
All information given to the Patient Support Service will be treated confidentially.
Useful numbers:
NHS Camden and Islington Foundation Trust - 020 3317 3500
To obtain a list of GPs or dentists - NHS 111
Independence Health Complaints Advocacy (POhWer) - 0300 456 2370
Camden Council - 020 7974 4444
Camden Social Services - 020 7974 6666
Citizens Advice Camden - 0300 330 1157
Royal Free Hospital Patient Advice and Liaison Service - 020 7472 6446 / 020 7472 6447
Address:
Stephenson House, 75 Hampstead Road, London, NW1 2PL
Umbrella org:
Central and North West London NHS Trust
Job title:
The Patient Support Service (PSS)
Who is it for:
Carers and family members as well as patients
Languages:
interpreters available
How to apply:
Contact the above