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The Patient Support Service (PSS)

The Patient Support Service is here to give you a helping hand if you need advice, have concerns about Camden health services or if you have a problem with the NHS and don’t know where to turn.

We can:

  • Listen to your queries and concerns
  • Give you information about local health services provided by GPs, dentists, opticians, pharmacists, community  nurses and local clinics in Camden
  • Try to sort out any problems that you may be having, as quickly as possible, before they become more serious
  • Direct you to other sources of help
  • Ensure that your comments, concerns and complaints help to improve the Trust's services
  • Assist you to obtain a response to services and feeback your compliments
  • Talk to carers and family members as well as patients about problems.

All information given to the Patient Support Service will be treated confidentially.


Useful numbers:

NHS Camden and Islington Foundation Trust - 020 3317 3500

To obtain a list of GPs or dentists - NHS 111

Independence Health Complaints Advocacy (POhWer) - 0300 456 2370

Camden Council - 020 7974 4444

Camden Social Services - 020 7974 6666

Citizens Advice Camden - 0300 330 1157

Royal Free Hospital Patient Advice and Liaison Service - 020 7472 6446 / 020 7472 6447




Stephenson House, 75 Hampstead Road, London, NW1 2PL
Umbrella org:
Central and North West London NHS Trust
Area serviced:
Job title:
The Patient Support Service (PSS)
0300 013 4799
Who is it for:
Carers and family members as well as patients
interpreters available
How to apply:
Contact the above