Our primary goal is to help you get online so that you can use email and the internet. There are many benefits, including but not limited to: accessing public services, finding information on almost any subject, shopping online for home delivery, booking an appointment with a doctor, requesting repeat prescriptions, paying bills, online banking, watching videos, booking travel arrangements and staying in touch with friends and family.
We can also help with choosing from a range of devices to figure out which suits your needs best, primarily phones, tablets and laptops. We can advise on mobile phone plans and broadband services so that you're not paying more than you need to - we have a device loan library so you can try a device before committing to a purchase. We can even set up accessibility options so that you can ensure comfortable use of your device.
Our knowledgeable staff and Digital Champion volunteers will be on hand at our service sessions. Clients receive one-to-one training in all scenarios, whether it is an appointment based session or a drop-in. There is no formal syllabus that you are required to follow and we aim to support you with what you want to achieve around most basic use cases.
We deliver our sessions at community locations across the borough. These often take place on Wednesdays, morning through to the afternoon. We also occasionally team up with corporate partners to host Tea & Tech events which enable our learners to visit offices of some big companies. Finally, we also provide scam awareness workshops to facilitate safety in an ever connected world.
If you would like to book a one-to-one appointment or discuss your training needs please contact the Digital Support team.
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Digital Champion Volunteers:
We welcome people wishing to volunteer with us to help deliver training to older learners. Volunteers are expected to have a good level of IT knowledge, with understanding of one or more of the following: Windows, macOS, iPadOS, iOS, Android, OneUI, Google Maps, email, YouTube, Safari, Chrome, Edge and anything else relevant to getting online successfully.
Address:
Age UK Camden, Henderson Court Resource Centre, 102 Fitzjohn's Avenue, London, NW3 6NS
Area serviced:
London Borough of Camden
Waiting times:
For the basic computer course there is a waiting time: telephone Computer Coordinator
How to apply:
Contact the Computer Training Coordinator at the above address and telephone number
Train/tube:
Tube: Northern Line to Hampstead
Parking:
Limited street parking