If your power is cut off, we can keep you updated with text messages. These will let you know how our repair works are going, and give you an estimated time that your power will be switched back on.
To register for this service text ‘Power’ followed by your postcode to 80876. For example: Power IP3 6QX
Note that you'll need to register for this service every time you have a power cut.
Other services include:
Dealing with power cuts and flickering supply
Damage to our equipment
Dangerous situation involving electricity
Help with general maintenance to our network
Permanent disconnection of electricity to enable demolition
Bill, meter and account related enquiries
Newington House, 237 Southwark Bridge, London, SE1 6NP