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Age UK Camden - Information and Advice

Age UK Camden has an Information and Advice team for older people 50+ and their friends, neighbours and carers who live in the borough of Camden.

We have a range of qualified advice workers, a range of dedicated and experienced volunteers.

We run a holistic advice service, providing information and advice on a wide range of issues. This means that when you come to see us we will ask you questions about how you are living, what help you need, and will look at all the help you need and not just focus on one issue.

We can help with

  • Benefit checks
  • Benefit claims and appeals
  • Debt advice, intervention and negotiation with creditors
  • Housing issues include housing disrepair, housing move and applications
  • Support on planning for the future (Wills, funerals and Lasting Power of Attorney)
  • Signposting and referrals to other services and organisations
  • Access to social care and health services and assist clients when things are not going so well with these services
  • Accessing social activities, community groups and organisation in their area, finding accessible local transport, and applying Freedom passes and Taxi cards
  • Small grants fund for essential items such as bedding, furniture and white goods


Tavis House, 1-6 Tavistock Square, London, WC1H 9NA
Umbrella org:
Age UK Camden
020 7837 3777
020 7383 2550
Opening times:
Information line: Mon-Fri 10am-4pm. Appointments booked Mon/Tue/Thu/Fri
Who is it for:
People over 55 who live in Camden, and their carers
English, Syhleti, Bengali, Somali, French
Disabled access:
Free advice, information and signposting
How to apply:
Call the Information line, email as above or drop in to above address
168, 91, 68, 59, 91, 10
Russell Square (tube), Kings Cross / Euston (tube and train)
Disabled parking by arrangement

Related Information

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Subject Definitions

Services providing advice and information relating to all aspects of mental health.
Advocacy services offer support to vulnerable older people, people with physical/learning disabilities and/or sensory impairments. These services will support people to: ¦Speak out for themselves ¦Make sure their rights are respected ¦Express what they want ¦Represent their interests ¦Help them get the services they need Their underpinning principles are to promote social inclusion, equality and social justice
Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice, campaigns, products, training and research.
Advice for people with housing enquiries.For example,if they are moving property,are waiting to be allocated a local authority property or feel that they are living in sub-standard accomodation.
Every NHS organisation has a complaints procedure. To find out about it, ask a member of staff, look on the hospital or trust's website, or contact the complaints department for more information. the frist contact is often the PALS service
Continuing care is professional care given to meet the physical or mental health needs of adults with a disability, injury or illness over an extended period of time. NHS continuing healthcare means a package of care that is arranged and funded by the NHS and is free of charge to the person receiving the care. This is sometimes called fully funded NHS care.
In general, a pension is an arrangement to provide people with an income when they are no longer earning a regular income from employment.[1] Pensions should not be confused with severance pay; the former is paid in regular installments, while the latter is paid in one lump sum.