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British Gas - Home Energy Care Register

Priority service for old and vulnerable customers.

Services offered:

  • Warm Home Discount
  • Help with free gadgets to help with turning on gas knobs and levers for people with arthritis or other disability.  These gadgets are portable and can travel in a person's handbag or bag and used at other locations.
  • Free gas safety check for all appliances including gas fires.
  • Benefits health check to find out if the customer is eligible for any other financial / welfare support.
  • Engergy Trust - helps with outstanding bills, purchasing white good including cooker, washer/dryer and fridge/freezers and helping with funeral costs where there is absolutely no money 
Area serviced:
0800 111 999 (Transco - 24 hour Gas Emergency) or 0800 072 8625
Opening times:
Mon-Fri, 8am-8pm & Sat, 8am-6pm