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Independent Age

Independent Age is a national advice service working with older people, their families and carers to get the best care and support.

Advice and information
Independent Age's independent, dedicated and sympathetic Advice Service offers information and support to around 250,000 older people, their families and carers a year. We can advise on a range of community care issues, including finding and paying for care, welfare benefits, and hospital discharge.

Working in Partnership
Independent Age's expert advice and information service can partner with other organisations including local authorities, healthcare providers, housing associations and employers to help them meet the care and support needs of residents, patients, tenants and employees.

(formerly Counsel and Care)

18 Avonmore Road, 16 Bonny Street, London, W14 8RR
Area serviced:
020 7605 4200, 0800 319 6789 (helpline)
Opening times:
Mon-Fri, 9am-5pm, Helpline Mon-Fri, 8am-8 pm
Disabled access:
West Kensington (tube)

Related Information

Related Factsheets

Subject Definitions

Services providing advice and information relating to all aspects of mental health.
Advocacy services offer support to vulnerable older people, people with physical/learning disabilities and/or sensory impairments. These services will support people to: ¦Speak out for themselves ¦Make sure their rights are respected ¦Express what they want ¦Represent their interests ¦Help them get the services they need Their underpinning principles are to promote social inclusion, equality and social justice